Customer Support & Resources

How can we help?

Everything you need to manage your home inventory, restore purchases, and protect your records.

Email Support

Encountered an issue or have a feature idea? Write to us and get a personal response within 24 hours.

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Restore Purchases

Reinstalled NestHold or switched to a new iPhone? Easily restore your lifetime Pro upgrade in seconds.

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100% Private

No accounts, no analytics, no third-party cloud. Learn how your data stays strictly on your device.

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Help & Troubleshooting Guides

How do I restore my NestHold Pro purchase? Purchases

NestHold Pro is a one-time lifetime purchase attached to your Apple ID. If you change iPhones or reinstall the app, you will never be charged twice:

  1. Open NestHold on your device.
  2. Tap the Settings tab at the bottom right.
  3. Under the NestHold Pro section, tap Restore Purchases.
  4. iOS will securely verify your receipt with the Apple App Store, and all Pro features will unlock immediately.
Tip: Ensure you are logged into the same Apple ID on your iPhone that was used for the original purchase.
How do I transfer my inventory to a new iPhone? Data & Backup

Because NestHold operates 100% offline with zero remote cloud tracking, moving your catalog to a new device is fully private:

Method 1: Complete In-App Backup & AirDrop (Recommended)

  1. On your old iPhone, open NestHold and tap Settings → Create Backup.
  2. AirDrop the file directly to your new device, or save it to your iCloud Drive / Files app.
  3. On your new iPhone, open NestHold, go to Settings → Import Backup, and select your file. All your items and photos will be restored.

Method 2: Certified PDF & CSV Export

From the Export tab, you can export a full spreadsheet or certified PDF insurance dossier anytime.

How do I capture item photos and receipts? Receipts

NestHold allows you to capture both the physical item and the paper or digital receipt side-by-side:

  1. When adding or editing an item, tap ITEM PHOTO to photograph the possession.
  2. Tap RECEIPT / INVOICE PHOTO to capture a photo of the store receipt or warranty card.
  3. In the item detail view, tap the RECEIPT ATTACHED badge anytime to view the high-resolution receipt photo.
How do I enable Face ID protection? Security

Lock your home inventory and receipts behind Apple Face ID or Touch ID:

  1. Open NestHold and go to Settings.
  2. Toggle Face ID Lock to ON.
  3. When iOS prompts for permission, tap Allow. Face ID will now be required every time the app opens.
Free for all users: Face ID protection is included in the free version at no extra charge.
Is NestHold a recurring subscription? No Subscriptions

No. NestHold has zero subscriptions and no recurring monthly or annual charges.

Upgrading to NestHold Pro is a single $4.99 one-time purchase that unlocks unlimited items, certified PDF reports, and all future updates forever.

Still have questions?

We're here to help. Reach out to our team directly and we'll resolve any questions you have promptly.

Email nesthold@luncz.dev →